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{ "item_title" : "Confrontation Management", "item_author" : [" Sam Miller "], "item_description" : "The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a top-down meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/1/47/584/930/1475849303_b.jpg", "price_data" : { "retail_price" : "68.00", "online_price" : "68.00", "our_price" : "68.00", "club_price" : "68.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }
Confrontation Management|Sam Miller

Confrontation Management : Improve Performance and Maintain Relationships

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Overview

The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:


Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a "top-down" meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.

This item is Non-Returnable

Details

  • ISBN-13: 9781475849301
  • ISBN-10: 1475849303
  • Publisher: Rowman & Littlefield Publishers
  • Publish Date: May 2019
  • Dimensions: 9 x 6 x 0.38 inches
  • Shipping Weight: 0.68 pounds
  • Page Count: 90

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