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Customer Centered Reengineering|Edwin T. Crego

Customer Centered Reengineering

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Overview

Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their "universe".

Details

  • ISBN-13: 9780786302987
  • ISBN-10: 0786302984
  • Publisher: Irwin Professional Publishing
  • Publish Date: June 1994
  • Dimensions: 9.28 x 6.31 x 0.88 inches
  • Shipping Weight: 1.1 pounds
  • Page Count: 240

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