{
"item_title" : "Customer Experience",
"item_author" : [" James Seligman "],
"item_description" : "A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.",
"item_img_path" : "https://covers3.booksamillion.com/covers/bam/9/79/820/128/9798201280406_b.jpg",
"price_data" : {
"retail_price" : "20.00", "online_price" : "20.00", "our_price" : "20.00", "club_price" : "20.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
}
}
Customer Experience
Overview
A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.
Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.
This item is Non-Returnable
Customers Also Bought
Details
- ISBN-13: 9798201280406
- ISBN-10: 9798201280406
- Publisher: James Seligman
- Publish Date: August 2021
- Dimensions: 8.5 x 5.5 x 0.97 inches
- Shipping Weight: 1.21 pounds
- Page Count: 480
Related Categories
