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Customer Experience|James Seligman

Customer Experience

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Overview

A book that provides the theory and practice of Customer Experience or CEM. The content explains to the reader the importance of customer loyalty and lifetime value and its bottom-line impact.

Practical examples are included on building the customer experience journey and going beyond expectations, building a strong relationship between the seller and the buyer.

This item is Non-Returnable

Details

  • ISBN-13: 9798201280406
  • ISBN-10: 9798201280406
  • Publisher: James Seligman
  • Publish Date: August 2021
  • Dimensions: 8.5 x 5.5 x 0.97 inches
  • Shipping Weight: 1.21 pounds
  • Page Count: 480

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