{
"item_title" : "Customer Service Rx",
"item_author" : [" Jake Franklin", "Mark Lowe "],
"item_description" : "This customer service training covers key skills and techniques needed for providing exceptional customer service, including effective communication, problem-solving, de-escalation, and technology use. Participants will learn through interactive activities and role-play scenarios to develop a customer service mindset and skillset that can improve customer satisfaction and retention.",
"item_img_path" : "https://covers3.booksamillion.com/covers/bam/9/79/838/701/9798387012310_b.jpg",
"price_data" : {
"retail_price" : "29.99", "online_price" : "29.99", "our_price" : "29.99", "club_price" : "29.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
}
}
Overview
This customer service training covers key skills and techniques needed for providing exceptional customer service, including effective communication, problem-solving, de-escalation, and technology use. Participants will learn through interactive activities and role-play scenarios to develop a customer service mindset and skillset that can improve customer satisfaction and retention.
This item is Non-Returnable
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Details
- ISBN-13: 9798387012310
- ISBN-10: 9798387012310
- Publisher: Independently Published
- Publish Date: March 2023
- Dimensions: 11 x 8.5 x 0.11 inches
- Shipping Weight: 0.33 pounds
- Page Count: 54
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