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Customer Service Tips|Rosanne Dausilio Phd

Customer Service Tips : How to Improve Customer Service: Part 3

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Overview

Almost 100 pages of tips to kick your customer service up a notch by Rosanne Dausilio, PhD, Customer Service Expert. This is Part 3 of a series but is complete in and of itself. Topics include metrics, conflicts, employee accountability, email and many more. For Part 1 or 2, the easiest way is to put my name Rosanne Dausilio in the search window.

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Details

  • ISBN-13: 9780977236053
  • ISBN-10: 0977236056
  • Publisher: Champion for the Human Press
  • Publish Date: May 2016
  • Dimensions: 9 x 6 x 0.2 inches
  • Shipping Weight: 0.31 pounds
  • Page Count: 96

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