{ "item_title" : "Demystifying Performance Management", "item_author" : [" Paul Mbithi "], "item_description" : "The rise of Generation Y and Generation Z in the labour pool, increasing labour costs and flexibility, growing demands for speed and agility, and difficulties in getting the best out of employees are all challenges for modern managers. They must train staff quickly, increase their productivity and keep them happy, all while meeting their financial goals.It can seem overwhelming.Demystifying Performance Management provides anyone involved in managing employees with guidance, tools and strategies to improve current practices in their organization. Performance Management is a leadership rubric that goes beyond performance appraisal tools and processes by providing a holistic, year-round view of guidance and leadership that improves outcomes. This book leads you through:Purpose of Performance ManagementEmployee in the EquationReviews that Foster AchievementFormat of Performance ExpectationsOpenness of the Appraisal SystemRigour of Measuring and Monitoring PerformanceManagement of Key Performance IndicatorsActivities to Reward and Recognise PerformanceNuances of a High-Performance CultureConvenience of the Performance ProcessEnvironment Variables in the Performance ProcessEquipped with these tools and the P.E.R.F.O.R.M.A.N.C.E. rubric, the modern manager will be prepared to build and lead exceptional teams.", "item_img_path" : "https://covers2.booksamillion.com/covers/bam/1/96/367/810/1963678109_b.jpg", "price_data" : { "retail_price" : "16.99", "online_price" : "16.99", "our_price" : "16.99", "club_price" : "16.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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