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{ "item_title" : "Difficult Conversations", "item_author" : [" "], "item_description" : "You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:● Uncovering the root cause of friction● Maintaining a positive mindset● Untangling the problem together● Agreeing on a way forwardDon't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.", "item_img_path" : "https://covers2.booksamillion.com/covers/audiobook/81/42/9781663724281_CD1176711_b.jpg", "price_data" : { "retail_price" : "8.99", "our_price" : "8.99", "club_price" : "8.99", "savings_amt" : "0.00", "savings_pct" : "0", "discount_pct" : "10", "club_savings_amt" : "0.00" } }
Difficult Conversations|Review, Harvard Business

Difficult Conversations : Craft a Clear Message, Manage Emotions and Focus on a Solution

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Overview

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:



● Uncovering the root cause of friction



● Maintaining a positive mindset



● Untangling the problem together



● Agreeing on a way forward



Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.

Details

  • ISBN-13: 9781663724281
  • Publisher: Ascent Audio
  • Publish Date: Apr 2023
  • Author: Harvard Business Review
  • Narrator: Jonathan Yen
  • Duration: 01:33:58

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