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Driving Networked Service Productivity|Christofer F. Daiberl

Driving Networked Service Productivity

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Overview

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical insights and synthesizing contributions from service design, information systems, and engineering, the author develops a systematic productivity improvement technique. The technique supports practitioners to iteratively discover and seize opportunities to enhance productivity for their own organization, customers, and relevant co-providers. Reflecting on the overall results, five general design principles are proposed that support the development of new artifacts fostering truly productive services in a networked world.

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Details

  • ISBN-13: 9783658295790
  • ISBN-10: 3658295791
  • Publisher: Springer Gabler
  • Publish Date: March 2020
  • Dimensions: 8.27 x 5.83 x 0.6 inches
  • Shipping Weight: 0.76 pounds
  • Page Count: 264

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