menu
{ "item_title" : "Electronic Customer Relationship Management", "item_author" : [" Jerry Fjermestad", "Jr. Nicholas C. Robertson "], "item_description" : "A survey of information systems research on electronic customer relationship management (eCRM). This book provides frameworks taken from cases and applications in this field. Each chapter takes a collaborative approach that goes beyond the analytical and operational perspectives, and stresses integration with other enterprise information systems.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/0/76/561/327/0765613271_b.jpg", "price_data" : { "retail_price" : "350.00", "online_price" : "350.00", "our_price" : "350.00", "club_price" : "350.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }
Electronic Customer Relationship Management|Jerry Fjermestad

Electronic Customer Relationship Management

local_shippingShip to Me
In Stock.
FREE Shipping for Club Members help

Overview

A survey of information systems research on electronic customer relationship management (eCRM). This book provides frameworks taken from cases and applications in this field. Each chapter takes a collaborative approach that goes beyond the analytical and operational perspectives, and stresses integration with other enterprise information systems.

This item is Non-Returnable

Details

  • ISBN-13: 9780765613271
  • ISBN-10: 0765613271
  • Publisher: Routledge
  • Publish Date: January 2006
  • Dimensions: 10.16 x 7.36 x 0.82 inches
  • Shipping Weight: 1.31 pounds
  • Page Count: 224

Related Categories

You May Also Like...

    1

BAM Customer Reviews