Exploring Services Science : 5th International Conference, Iess 2014, Geneva, Switzerland, February 5-7, 2014
Overview
Some Aspects Concerning a Generic Service Process Model Building.- Building an Extended Ontological Perspective on Service Science.- How Open Data Are Turned into Services?.- A Classification Framework of Value Co-creation in Electronic and Mobile Services.- Transition and Delivery Challenges of Retained Organizations in IT Outsourcing.- Servitization - Its Raise through Information and Communication Technologies.- Introducing Service-oriented Organizational Structure for Capability Sourcing.- Why Is Aligning Economic- and IT Services So Difficult?.- Towards the Consideration of Performance Risks for the Design of Service Offers.- Developing Municipal e-Government in Italy: The City of Alfa Case.
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Details
- ISBN-13: 9783319048093
- ISBN-10: 3319048090
- Publisher: Springer
- Publish Date: January 2014
- Dimensions: 9.21 x 6.14 x 0.33 inches
- Shipping Weight: 0.49 pounds
- Page Count: 139
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