How to Change Minds : The Art of Influence Without Manipulation
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Overview
Persuade, Don't Push
Surely you know plenty of people who need to make a change, but despite your most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable you to lead others to discover for themselves what and why they need to change. Whether you hope to make a sale or improve a relationship, Jolles's wise advice--illustrated through a bevy of sometimes funny, sometimes moving, always illuminating stories--will help you ensure that changing someone's mind is never an act of coercion but rather one of caring and compassion.
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Details
- ISBN-13: 9781609948290
- ISBN-10: 1609948297
- Publisher: Berrett-Koehler Publishers
- Publish Date: June 2013
- Dimensions: 8.5 x 5.6 x 0.8 inches
- Shipping Weight: 0.6 pounds
- Page Count: 216
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