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Insiders Know-How|Kizzi Nkwocha

Insiders Know-How : Customer Service

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Overview

The essential guide for all customer service professionals. Written by industry thought-leaders from all over the world, this valuable resource delivers a comprehensive blueprint for any organization wishing to excel in customer services. Filled with pages of practical jargon-free advice, Insiders Know-How: Customer Service redefines customer service and sets a new benchmark for the industry. This book is sponsored by The SME Shop at www.thesmeshop.com

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Details

  • ISBN-13: 9781477518571
  • ISBN-10: 1477518576
  • Publisher: Createspace Independent Publishing Platform
  • Publish Date: May 2012
  • Dimensions: 11 x 8.5 x 0.25 inches
  • Shipping Weight: 0.65 pounds
  • Page Count: 120

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