{ "item_title" : "Key Performance Indicators", "item_author" : [" David Parmenter "], "item_description" : "This book helps minimize the risks that working on a KPI/balanced scorecard project encompasses. It is designed for the project team, senior management, external project facilitators and team coordinators whose role it is to steer such a project to success. The role they play could leave a great legacy in the organizations for years to come, or could amount to nothing by joining the many performance measurement initiatives that have failed.The myths of performance measurementSelling a KPI project (to the Board, the CEO and senior management team)The 12-step model for developing and using KPIs with guidelinesHow to brainstorm performance measuresReporting performance measuresThe KPI project leaders corner (What a project leader must know but may be afraid to ask, some exercises to test the manager's understanding)New to this edition is a major case study.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/1/11/962/077/1119620775_b.jpg", "price_data" : { "retail_price" : "52.00", "online_price" : "52.00", "our_price" : "52.00", "club_price" : "52.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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