{ "item_title" : "The KPI Compendium", "item_author" : [" Smartkpis Com", "Aurel Brudan", "The Kpi Institute "], "item_description" : "By assembling the largest collection of KPIs in a single book, The KPI Institute provides a powerful practice based learning tool.The KPI Compendium lists over 20,000 Key Performance Indicators (KPIs) examples listed by the smartKPIs.com team of researchers on the website with the same name.Main features:Each example has an identification number assigned to it, that can be used to look up additional KPI documentation on the website.All examples are grouped in a taxonomy structured around 3 contexts: global, organizational and personal.Contexts are grouped in further categories such as functional areas and industriesFunctional areas covered:AccountingAccounts Payable - Accounts ReceivableCorporate ServicesAdministration - Office Support - Corporate Travel - Facilities - Property Management - Legal ServicesCSR / Sustainability / Environmental CareCorporate Social Responsibility - Environmental CareFinanceAsset - Portfolio management - Financial stability - Forecasts & Valuation - Liquidity - ProfitabilityGovernance, Compliance and RiskCompliance and Audit Management - Governance - Risk ManagementHuman ResourcesInformation TechnologyApplication Development - Data Center - Enterprise Architecture - IT - General - IT - Security - Network Management - Service ManagementKnowledge and InnovationInnovation - Knowledge Management - R & DManagementMarketing & CommunicationsAdvertising - Marketing - Public RelationsOnline Presence - eCommerceeCommerce - Email Marketing - Online Advertising - Online Publishing - Weblogs - Search Engine Optimization (SEO) - Web AnalyticsPortfolio and Project ManagementBenefits Realization Management - Portfolio Management - Project ManagementProduction & Quality ManagementMaintenance - Production - Quality ManagementSales and Customer ServiceCustomer Service - SalesSupply Chain, Procurement, DistributionContract Management - Inventory Management - Logistics / Distribution - Procurement / Purchasing - Supply Chain ManagementIndustries covered:AgricultureArts and CultureConstruction & Capital WorksEducation & TrainingFinancial InstitutionsGovernment - LocalGovernment - State/FederalHealthcareEmergency Response/Ambulance Services - Healthcare Support Services - Hospitals - Medical Laboratory - Medical Practice - Preventive Healthcare - Veterinary MedicineHospitality & TourismFood and Beverage Service - Hotel/Accommodation - Tour Operator - Travel AgencyInfrastructure OperationsAirports - Ports - Railways - RoadsManufacturingMediaNon-profit / Non-governmentalPostal and Courier ServicesProfessional ServicesAccounting Services - Business Consulting - Engineering - Legal Practice - Recruitment/Employment Activities - PublishingReal Estate/PropertyProperty Management - Real Estate Development - Real Estate TransactionsResourcesCoal and Minerals Mining - Oil and Gas - Sustainability/Green EnergyRetailSport ManagementCoaching/Training - Sport Club Management - Sport Event OrganizationTelecommunications/Call CenterCall Center - TelecommunicationsTransportationAirlines - Land Transport (Road & Rail) - Local Public Transport - Marine Transport/ShippingUtilitiesElectricity - Natural Gas - Water and Sewage", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/1/48/391/246/1483912469_b.jpg", "price_data" : { "retail_price" : "77.00", "online_price" : "77.00", "our_price" : "77.00", "club_price" : "77.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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