{ "item_title" : "Key Performance Indicators (Kpi)", "item_author" : [" David Parmenter", "Steve Coulter "], "item_description" : "The goal of this book is to help minimize the risks that working on a KPI/performance management project encompasses. It is designed for the project team, senior management, external project facilitators, and team coordinators whose role it is to steer such a project to success. The tentative contents is: (1) Introduction (2) Foundation Stones for Implementing Key Performance Indicators; (3) Developing and Using KPIs: A 12-Step Model; (4) KPI Team Resources Kit; (5) Templates for Reporting Performance Measures; (6) Consultants Toolkit; (7) Questions and Answers; (8) Success Factors by Sector; Appendix A: Performance Measures Database; Appendix B: Useful Letters and Memos; Appendix C: Useful Surveys.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/9/79/820/055/9798200552566_b.jpg", "price_data" : { "retail_price" : "45.95", "online_price" : "45.95", "our_price" : "45.95", "club_price" : "45.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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