{ "item_title" : "The Manager's Phrase Book", "item_author" : [" Charles Holding "], "item_description" : "'Speech has power. Words do not fade. What starts out as a sound, ends in a deed.' -Abraham Joshua Herschel Think of the power your words hold. Any sentence could have a lasting impact on the lives of those around you. This dynamic nature of language and communication may seem intimidating at first, but you learn through experience and advice that there is a need to build a core understanding of people around you if you wish to be heard. The conversations you make sitting in coffee shops with your buddies is vastly different from that which you make in a professional setting. So who dictates the manner of speech in offices? It's often the managers who set that example. As a manager, it is also necessary that your words translate into actions if you wish to build credibility in the eyes of your employees. Vocabulary of a Manager aims to suggest and advise ways of communication that can enhance the workplace experience and help managers build a respectful and cooperative office environment.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/8/12/914/548/8129145480_b.jpg", "price_data" : { "retail_price" : "20.99", "online_price" : "20.99", "our_price" : "20.99", "club_price" : "20.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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