{
"item_title" : "The New Idiot-Proof Guide To Customer Loyalty",
"item_author" : [" Joe Heuer "],
"item_description" : "This hilarious book goes beyond customer service and teaches the reader how to build a customer base built on love, respect and admiration. Humorous insights in the book are designed to inspire employees to deliver extraordinary loyalty-inducing service. Learn why customer satisfaction is a pathetic goal and how to make the quantum leap to customer loyalty.",
"item_img_path" : "https://covers4.booksamillion.com/covers/bam/1/41/969/979/1419699792_b.jpg",
"price_data" : {
"retail_price" : "15.00", "online_price" : "15.00", "our_price" : "15.00", "club_price" : "15.00", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
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}
Overview
This hilarious book goes beyond customer service and teaches the reader how to build a customer base built on love, respect and admiration. Humorous insights in the book are designed to inspire employees to deliver extraordinary loyalty-inducing service. Learn why customer satisfaction is a pathetic goal and how to make the quantum leap to customer loyalty.
This item is Non-Returnable
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Details
- ISBN-13: 9781419699795
- ISBN-10: 1419699792
- Publisher: Booksurge Publishing
- Publish Date: May 2008
- Dimensions: 8.5 x 5.51 x 0.24 inches
- Shipping Weight: 0.31 pounds
- Page Count: 114
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