{ "item_title" : "The Review Response Genre", "item_author" : [" Victor Ho "], "item_description" : "Expanding the scope of the metadiscourse construct, Ho offers a comprehensive analysis of the online review response genre using hotel managers' responses to negative reviews posted by dissatisfied customers on TripAdvisor. ", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/1/03/210/165/1032101652_b.jpg", "price_data" : { "retail_price" : "60.99", "online_price" : "60.99", "our_price" : "60.99", "club_price" : "60.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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