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Service Design|Andy Polaine

Service Design : From Insight to Implementation

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Overview

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

This item is Non-Returnable

Details

  • ISBN-13: 9781933820330
  • ISBN-10: 1933820330
  • Publisher: Rosenfeld Media
  • Publish Date: March 2013
  • Dimensions: 9 x 6 x 0.5 inches
  • Shipping Weight: 0.9 pounds
  • Page Count: 216

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