{ "item_title" : "Service Matters", "item_author" : [" G. Pettigrew "], "item_description" : "Service Matters: The Art of Exceptional Customer Care is a comprehensive guide to providing top-quality customer service in any customer service industry. The book explores the importance of empathy, communication, and problem-solving skills in developing strong relationships with customers. From understanding customer needs to delivering personalized solutions, readers will learn the essential skills needed for exemplary customer service. Written in a clear and concise style, this book is a practical resource for anyone looking to improve their customer service skills and create long-lasting customer relationships. Whether you're a seasoned professional or new to the world of customer care, Service Matters is an indispensable guide for delivering exceptional service that will set your business apart from the competition.", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/9/79/839/218/9798392189038_b.jpg", "price_data" : { "retail_price" : "8.69", "online_price" : "8.69", "our_price" : "8.69", "club_price" : "8.69", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

Overview

Customers Also Bought

Details