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Total Quality Management (TQM) : Principles, Methods, and Applications
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Overview
Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.
This item is Non-Returnable
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Details
- ISBN-13: 9780367512842
- ISBN-10: 036751284X
- Publisher: CRC Press
- Publish Date: October 2024
- Dimensions: 9.21 x 6.14 x 0.47 inches
- Shipping Weight: 0.7 pounds
- Page Count: 198
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