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Total Quality Management (TQM)|Sunil Luthra

Total Quality Management (TQM) : Principles, Methods, and Applications

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Overview

Organisations are focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This book provides the understanding of all aspects of TQM and the implementation.

This item is Non-Returnable

Details

  • ISBN-13: 9780367512835
  • ISBN-10: 0367512831
  • Publisher: CRC Press
  • Publish Date: October 2020
  • Dimensions: 9.21 x 6.14 x 0.56 inches
  • Shipping Weight: 1.08 pounds
  • Page Count: 198

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