{
"item_title" : "Customer Satisfaction",
"item_author" : [" Anthony Haye", "Chris W. Bryan "],
"item_description" : "This book was written as a first step in the process to empower small businesses to GUARANTEE the satisfaction of their customers-leading to continued business growth and longevity. Small business's failure due to lack of a sustainable sourceof customers is a problem worth solving. It comes from a lack of repeat business, referrals, and natural business growth, and not paying attention to the key elements of Customer Satisfaction executed though a well thought out CUSTOMERSATISFACTION PLAN",
"item_img_path" : "https://covers4.booksamillion.com/covers/bam/1/73/642/981/1736429817_b.jpg",
"price_data" : {
"retail_price" : "19.95", "online_price" : "19.95", "our_price" : "19.95", "club_price" : "19.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : ""
}
}
Customer Satisfaction : Its Not Just Your Promise, Its Your Business
by Anthony Haye and Chris W. Bryan
Overview
This book was written as a first step in the process to empower small businesses to GUARANTEE the satisfaction of their customers-leading to continued business growth and longevity. Small business's failure due to lack of a sustainable sourceof customers is a problem worth solving. It comes from a lack of repeat business, referrals, and natural business growth, and not paying attention to the key elements of Customer Satisfaction executed though a well thought out CUSTOMERSATISFACTION PLAN
This item is Non-Returnable
Customers Also Bought
- 1
Details
- ISBN-13: 9781736429815
- ISBN-10: 1736429817
- Publisher: Bryan Service Companies, Inc
- Publish Date: April 2021
- Dimensions: 8 x 5.25 x 0.27 inches
- Shipping Weight: 0.31 pounds
- Page Count: 128
Related Categories
You May Also Like...
- 1
