{ "item_title" : "How Good Is Your Library?", "item_author" : [" John Blagden", "John Harrington "], "item_description" : "A review of approaches to the evaluation of library and information services.Contents: Performance assessment concepts; Cost benefit analysis; Applying market forces; Shadow pricing; Closing part or all of the library; Objectives; Library staff; Marketing approaches to meeting client needs; Unobtrusive testing; Attitudes of users and non users; Outcomes; Inter-library comparison; Costing; Peer review; The American Library Association initiative; Methodology; Case histories of the expanded anecdote; Document delivery and availability; Increased resources; Attitudes towards performance assessment.", "item_img_path" : "https://covers1.booksamillion.com/covers/bam/0/85/142/268/0851422683_b.jpg", "price_data" : { "retail_price" : "87.50", "online_price" : "87.50", "our_price" : "87.50", "club_price" : "87.50", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

Overview

Customers Also Bought

Details