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Implementing and Improving ITSM : A leader's guide to implementing and improving Enterprise IT Service Management - Second Edition - Full Color
Overview
This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program. This is the second edition, offered in full color.
This item is Non-Returnable
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Details
- ISBN-13: 9781723127441
- ISBN-10: 1723127442
- Publisher: Createspace Independent Publishing Platform
- Publish Date: July 2018
- Dimensions: 9 x 6 x 0.72 inches
- Shipping Weight: 1.13 pounds
- Page Count: 276
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