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Implementing and Improving ITSM : A leader's guide to implementing and Enterprise IT Service Management
Overview
This book gives leaders a tactical and operational guide to implementing or improving an ITSM program. Most ITSM processes are included, as well as structuring the strategic vision for YOUR ITSM program.
This item is Non-Returnable
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Details
- ISBN-13: 9781986280877
- ISBN-10: 198628087X
- Publisher: Createspace Independent Publishing Platform
- Publish Date: March 2018
- Dimensions: 9.02 x 5.98 x 0.62 inches
- Shipping Weight: 0.87 pounds
- Page Count: 294
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