{ "item_title" : "MS-96 Total Quality Management", "item_author" : [" , Sethi Punit "], "item_description" : "MS-96 Total Quality Management Block 1 - Part-I Philosophy and Basic Concepts Introduction: Basic Concepts and Approach Quality Management: Leading Thinkers Building Blocks of TQM Block 2 - Part-II Strategic Considerations TQM and Business Strategy Quality-Centered Strategic Planning Economics of Quality Block 3 - Part-III Tools and Techniques Statistical Quality Control Other Concepts, Tools and Techniques-I Other Concepts, Tools and Techniques-II Block 4 - Part-IV Organisation and Leadership Organisation for Quality Quality Culture and Leadership Motivation and Commitment Block 5 - Part-V Management Systems For TQM Quality Management Systems Environmental Management System (EMS) Management Systems for Safety and Health Block 6 - Part-VI Quality Appraisal and Auditing Systems Auditing and Certification Awards and Certification Total-35, Solved-16, Unsolved-19 June (2003-2019) December (2002-2019)", "item_img_path" : "https://covers3.booksamillion.com/covers/bam/9/38/106/654/938106654X_b.jpg", "price_data" : { "retail_price" : "24.99", "online_price" : "24.99", "our_price" : "24.99", "club_price" : "24.99", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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