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A Practical Guide to Crm|Janice Reynolds

A Practical Guide to Crm : Building More Profitable Customer Relationships

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Overview

In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention

This item is Non-Returnable

Details

  • ISBN-13: 9781578201020
  • ISBN-10: 1578201020
  • Publisher: CRC Press
  • Publish Date: February 2002
  • Dimensions: 8.96 x 6.06 x 0.76 inches
  • Shipping Weight: 1.08 pounds
  • Page Count: 304

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