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Total Quality Management for Custodial Operations : A Guide to Understanding and Applying the Key Elements of Total Quality Management
by Gaudreau
Overview
This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.
This item is Non-Returnable
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Details
- ISBN-13: 9781138464339
- ISBN-10: 1138464333
- Publisher: CRC Press
- Publish Date: December 2020
- Shipping Weight: 14.19 pounds
- Page Count: 126
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