{ "item_title" : "Trouble at Work", "item_author" : [" Ralph Fevre", "Duncan Lewis", "Amanda Robinson "], "item_description" : "Trouble in the workplace - whether it is bullying, harassment or stress - is always in the headlines. Yet, in many discussions, the research and statistics that are cited prove unreliable. This book summarizes the largest specialist research programme on ill-treatment in the workplace so far undertaken. It provides a powerful antidote to half-truths and misinformation and offers a new way of conceptualizing trouble at work, moving the discussion away from individualized explanations - and talk of 'bullies' and 'victims' - towards the workplace characteristics that cause trouble at work. The biggest problems arise where organisations fail to create a workplace culture in which individuals really matter. Paradoxically, these are often the organizations which are well-versed in modern management practices.", "item_img_path" : "https://covers4.booksamillion.com/covers/bam/1/47/255/748/1472557484_b.jpg", "price_data" : { "retail_price" : "52.95", "online_price" : "52.95", "our_price" : "52.95", "club_price" : "52.95", "savings_pct" : "0", "savings_amt" : "0.00", "club_savings_pct" : "0", "club_savings_amt" : "0.00", "discount_pct" : "10", "store_price" : "" } }

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