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World-Class Telecommunications Service|Ellen Ward

World-Class Telecommunications Service

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Overview

Examines the underlying processes behind telecommunications service department. This guide shows how to successfully build, organize and manage a service within an organization and describes the two critical phases of telecommunications product development--the product and service delivery levels--and shows how they work together to form a finely tuned communications service.

This item is Non-Returnable

Details

  • ISBN-13: 9780890069226
  • ISBN-10: 0890069220
  • Publisher: Artech House Publishers
  • Publish Date: June 1998
  • Dimensions: 9.34 x 6.37 x 0.85 inches
  • Shipping Weight: 1.15 pounds
  • Page Count: 296

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